A Tesla Cybertruck owner in Florida has shared a frustrating experience: five months after a major highway collision, his vehicle is still not properly repaired.
Matt, who posted on the Cybertruck Owners Club forum, says repair costs have reached $63,000 and the truck has been declared ready for pickup seven times, only to develop new problems each time.
His 2024 Performance Foundation Series Cybertruck originally had 8,000 miles on the odometer.
The repair bills have been covered by his insurance provider, GEICO, while the vehicle remains at a Tesla collision center.
A harrowing crash and a long repair saga
The accident occurred on a highway in South Florida when another vehicle struck the rear passenger-side quarter of his truck, sending it spinning across five lanes before a second vehicle hit the driver's side.
Matt said the Cybertruck rotated approximately 270 degrees but did not roll over.
He credited the vehicle with helping him survive and praised the performance of its driver-assistance system during the spin.
In his forum post, he expressed gratitude for surviving the crash while describing the vehicle's response.
"Well, the worst thing happened, but grateful to still be alive thanks to the Cybertruck. It certainly prevented me from rolling over," he wrote.
He also noted that all three vehicles involved, their drivers, and their 12 passengers were uninsured. The drivers turned out to be undocumented immigrants, according to Matt.
The truck has been at the Tesla collision center for five months and has been deemed ready seven times.
Each time, something else failed, either immediately upon test drive or on his way home.
The latest setback was a computer failure that affected several vehicle systems, including high beams, door locks, cameras, and GPS.
He said the current problem is being addressed under warranty at the collision center rather than a Tesla service center.
Forum reactions and lingering questions
Other forum members responded to Matt's account with sympathy and advice. One owner wrote, "Most importantly, you made it through the accident.
If it was on I-95, I can feel your pain because there are road incidents every day."
That member added that he would be more concerned about driving alignment issues, noting that if the truck is not pulling to one side and FSD is consistent, that is a major feat after an accident.
Another participant questioned the circumstances of the collision and suggested that the extensive damage could make continued repairs impractical.
"I know it'll suck to lose FSD, but you should definitely total it. There will always be issues with it," the participant wrote.
Matt said he was not responsible for the accident and had no previous accidents.
He reported that his insurer had paid the repair expenses with little objection, while the latest computer-related failure remained under warranty repair.
He ended his post by asking the community how reliable the Cybertruck would be after the latest fix and whether he should accept and sign off on the paperwork since the claim is still open.
