The bar for a criminal investigation is generally higher than at agencies handling civil complaints.
Register complaints about moving companies, trucks, buses and other transport.
Request an “external appeal” of a health insurer’s coverage denial in some states; a federal appeals process was suspended on 1 July.
State attorneys general have the power to investigate and bring cases against companies that drive up costs or defraud residents.
They often oversee state consumer-protection offices, which can be found through a US government website. File state-by-state complaints through the National Association of Attorneys General interactive map.
Large cities may have a consumer-protection official downtown. Many are aggressively stepping up efforts to counteract federal cuts.
City residents can dial 311 or file complaints online in New York City, Chicago, Washington DC, Baltimore and others.
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Consumer advocates also encourage defrauded customers to write to their Congress member, who might champion curbs on a company if it affects many constituents.
