Civil rights complaints filed in six states and the District of Columbia accuse Greystar, the largest apartment owner and manager in the United States, of systematically violating local affordable housing laws.
The legal complaints, reported by The Guardian, allege 114 violations of state and DC fair housing laws.
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The documents claim that Greystar refuses to accept federal housing choice vouchers, known as Section 8, in jurisdictions where landlords are legally required to accept them.
“We have never encountered a landlord that operates with such brazen contempt and hostility toward the rule of law as Greystar,” said Aaron Carr, executive director of the Housing Rights Initiative.
“As the largest landlord in America, Greystar should be setting the standard of best practices for the nation, not systematically rejecting legitimate prospective tenants.”
The Housing Rights Initiative and national law firm Cohen Milstein submitted the complaints after releasing recordings of undercover testers.
These testers posed as potential tenants with vouchers and found that Greystar staff either outright refused the vouchers or imposed unlawful conditions on their use.
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In a statement, Greystar did not address the specific allegations but said it is committed to fair housing practices and provides relevant training to its staff.
Data from the Private Equity Stakeholder Project shows Greystar operated more than 1 million housing units in the US as of December, including about 235,000 units in the jurisdictions where the complaints were filed.
These allegations follow a previous investigation revealing that tenants in Greystar buildings face numerous add-on fees from a menu of 125 different charges.
Separate class-action lawsuits in multiple states also allege the company charges inflated or illegal fees.
In 2025, Greystar agreed to a $50 million settlement to resolve a federal class action alleging collusion with other landlords to raise rents, and a $24 million settlement with the Federal Trade Commission over hidden fees.
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Greystar did not admit wrongdoing in those settlements and has stated that the claims in the pending class actions are implausible and factually deficient.
