Lasocki adds that AI chatbots cannot provide accurate diagnoses, leading patients to waste time and money on unindicated treatments.
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Associate Prof Deshan Sebaratnam, a dermatologist at the Skin Hospital in Sydney, emphasizes that dermatology involves over 3,000 distinct conditions.
"AI is not good at separating these at present," he says.
A dry, scaly rash could indicate eczema, psoriasis, ringworm, scabies, lupus, or cutaneous lymphoma, each requiring distinct medical tests.
Sebaratnam also notes that teaching materials primarily feature white-skinned individuals, leaving AI poorly equipped to diagnose skin of color due to biased reference data.
The shift toward AI tools is accelerated by high costs and long wait times for specialists.
In Australia, the average dermatology fee is $230, and appointments often involve long waits.
For a basic skincare routine, Lasocki advises simplicity: a morning routine with SPF 50+ sunscreen, and an evening routine with a gentle cleanser and moisturizer.
"Not every patient needs active ingredients," she says.
Wong recommends applying products from thinnest to thickest consistency and always prioritizing packaging instructions over chatbot advice.
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Sebaratnam sums it up: "No one understands your skin like a dermatologist."
