"Every message of support, every kind word and every expression of concern has meant a great deal to our family and our team during an incredibly difficult time," stated the zoo owners.
The management emphasized the profound impact that the quick, calm decisions of bystanders made during the critical moments of the incident.
"Thank you for standing with us," stated the zoo owners.
The zoo administration concluded their public statement by asking the public to offer compassion to the family.
"Above all, our thoughts remain with the young boy and his family," stated the zoo owners.
The investigation by Cambridgeshire Police remains ongoing as the child continues his medical treatment in stable condition.
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"We continue to hope and pray for his speedy recovery, and ask that they are given the privacy, compassion and support they need at this time," stated the zoo owners.
